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SILVER MOON NUTRACEUTICAL TERMS & CONDITIONS OF USE

1. GENERAL RESPONSIBILITY

(A) Silver Moon is responsible for the content and quality of its products.

(B) Purchaser is solely responsible for the proper or improper use and storage of such products.

2. FOOD AND DRUG ADMINISTRATION (FDA) DISCLOSURE:

These statements have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease.

Always check with your physician before starting a new dietary supplement program.

Further Policies, Terms and Conditions:

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Silver Moon Nutraceuticals.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

Credit Cards

We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

 

International Orders Policy

At present, due to varying international laws and policies, we do not ship outside the United States.

 

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. Please send checks and/or money order to:

Silver Moon Nutraceuticals

2015 Asheville Hwy.

Hendersonville, NC 28791

For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Silver Moon Nutraceuticals reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

 

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether SilverMoonNutra.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

 

Other Web Sites

(1) Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

(2) If we have a research link to a website where we sell products or have product information, the exit disclaimer indicates that when you click or you will leave the SILVERMOONNUTRA.COM website and visit and external link.  Links to any information at websites are provided solely as a service to our users.  External links provide additional information that may be useful or interesting and has no affiliation to the promotion, sale and distribution of SILVER MOON NUTRACEUTICALS products.  The link  does not constitute an endorsement of these organization by Silver Moon Nutraceuticals and none should be inferred.  Please view our full Terms of Use agreement for more information and the terms and conditions governing your use of this site.

 

Privacy

(1) We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

(2) Our secure servers protect your information using advanced encryption techniques and firewall technology.

(3) To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Silver Moon Nutraceuticals Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

(4) When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Silver Moon Nutraceuticals Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

(5) We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

Restricted Products

This site may sell restricted items that cannot be sold to minors, convicted felons, those convicted of a misdemeanor crime of domestic abuse or chemically dependent. MUST be 18 years of age and have no legal disabilities to order restricted items. By agreeing to the Terms and Conditions when purchasing an order for restricted items, you are verifying that you are at least 18 years old, have no felony convictions, are in compliance with Federal Law 18U.S.C. 922(D)-(1)-(9), and that you are in compliance with any and all other Federal and State regulations and laws.

 

Returns

(1) Due to the nature of our products, we do not offer refunds.

(2) We do offer exchange for the following: (a) Cartridge leaks during delivery, (b) Unit doesn't work on first use.

(3) If cartridge leaks during delivery, return unopened package to address below, including your packing slip.

(4) If unit doesn't work on first use, please call for return instructions.

(5) Exchanges are made at discretion of Silver Moon Nutraceuticals.

(6) Send your exchanges/returns to:
Silver Moon Nutraceuticals
2015 Asheville Hwy
Hendersonville, NC 28791

 

Reviews and Testimonial Disclaimer

(1) Testimonials represent a cross section of the range of results that appear to be typical with these products. Results may vary depending upon use and commitment. 
(2) We do not monitor or control the content of reviews but reserve the right to remove what are, in our sole opinion, clearly false statements, spam or other injurious materials that are brought to our attention. We do not adopt or endorse any review statement.

 

Shipping Policy

(1) Shipping Methods:  We use USPS Priority shipping. USPS provides tracking information for all orders shipped Priority Mail. If you desire a different shipping method, you must let us know and pay for the different shipping method.  

(2) Shipping Charges: Shipping charges are non-refundable. Silver Moon Nutraceuticals reserves the right to deduct the actual cost of shipping from any returns/refunds of an item with a free shipping promotion. Customer is responsible for all freight charges for returned or refused shipments and this will be added to the invoice total. Freight/insurance costs are prepaid. Dimensions/oversize weights are applied to freight charges when applicable. A handling fee of $1.00 is added for each mailer.

(3) Back-Orders: If your order contains a pre-ordered item, or a back-ordered item, the entire order will ship once all items are in stock. Out of stock items will be shipped according to availability of product.  If you would like to have a partial order shipped immediately, please contact our offices at (828) 712-1931. An additional shipping charge will apply for this instance. 

(4) Damage/Loss:  All claims for theft or damage over and above our Returns policy must be filed with delivering carrier, within 10 days of receipt. Silver Moon Nutraceuticals cannot file this for you.

 

Supplement & Food Product Disclaimer

(1) Silver Moon Nutraceuticals thanks you for your support. We offer what we have researched and believe to be the highest quality selection of products for you and your family. It is important to do your own research and consult with a qualified healthcare provider or doctor to decide what is best for you. We also know that everyone's bodies are different, and it is essential to consult with a qualified health care professional before taking products offered on this website. The information on this website is not intended to replace a one-on-one relationship with a doctor or qualified health care professional and is not intended as medical advice. And by purchasing any item from this store, you agree to these terms and conditions as well as understand that by using these products you are agreeing to abide by this contract. Silver Moon Nutraceuticals is not to be held responsible for the irresponsible use of this product.

(2) Nostatements on this website or product packaging have been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using this product.

The information contained in these pages is not intended to replace your medical doctor.By using this site for any purpose whatsoever, including reading, browsing, studying, verification, purchasing, etc., you agree to indemnify Silver Moon Nutraceuticals, Silver Moon Nutraceuticals LLC, Silver Moon Nutra, Silver Moon Nutra LLC, SilverMoonNutra.com, as well as any and all Members, Managers and employees associated with or employed by the aforementioned, from any claims or responsibility for anything which may result there from, and you accept sole responsibility for any legal, medical, or financial liability which may occur as a result of your usage of the pages on this site.

 

Taxes

Our Store shall automatically charge and withhold the applicable NC sales tax for orders to be delivered to addresses within NC. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

 

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Disclaimers:Although we try to insure accuracy, SilverMoonNutra.com cannot be responsible for typographical errors or image discrepancies on this Web Site. Links on SilverMoonNutra.com become "broken" if and when the article linked to is moved or removed by the host on its server.

 

Visit our office

hide2015 Asheville Highway, Hendersonville, NC 28791

hideCall: (828) 712-1931

Business Hours

hideMon-Fri ------------------------ 9am - 5pm EST

hideSat      --------------------------- Closed

hideSun     --------------------------- Closed

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